1. Home
  2. FAQ
Help Center

3kvi FAQ — all your
Answers to Your Questions

From registration to payments — everything you want to know about 3kvi is answered right here on the FAQ page. Clear, simple, and in plain English.

❓
50+ Questions Answered
Organised into 8 categories
📋
50+
Total Questions
🗂️
8items
Category
⚡
24/7
Support
✅
98%
Resolution Rate
Category

FAQ Categories

Choose the right category for your question and find answers quickly.

📝
Registration & Account
Learn everything you need to know about how to register, verify your account, and update your profile.
8 Questions
🔐
Login & Security
Find answers here about password reset, two-factor authentication, and account security.
7 Questions
💰
Deposit & Withdrawal
Everything you need to know about depositing and withdrawing via bKash, Nagad, and Rocket — including processing times and limits.
9 Questions
🏆
Sports Betting
Answers to questions about placing bets, understanding odds, live betting, and bet cancellations.
10 Questions
🎁
Bonuses & Rewards
Learn about welcome bonuses, reload offers, cashback, and VIP point redemption.
8 Questions
📱
App & Downloads
Everything you need to know about downloading the Android app, installation issues, and app features.
6 Questions

No matching questions found. Please try a different keyword.

📝

Registration & Account

To register at 3kvi, you will need: an active Bangladeshi mobile number, a valid email address, and your National ID or passport details. Registration is completely free and takes just 2–3 minutes. You must be 18 years of age or older.

Steps to open a new account:
  1. the registration page go there and open the form.
  2. Enter your mobile number and email.
  3. Create a strong password.
  4. Verify using the OTP code sent to your mobile.
  5. Fill in your personal details and complete the process.
Once your registration is complete, you will receive your welcome bonus instantly.

No. Under 3kvi's policy, each person may only register one account. Creating multiple accounts using the same mobile number, email, or ID will result in all accounts being closed and your balance may be forfeited.

KYC verification secures your account and helps prevent fraud. Once verified, you can increase your withdrawal limit and access VIP benefits. Simply upload a scan of your National ID or passport to get started. Approval typically takes within 24 hours.

After logging in, you can update your email, phone number, and personal details in your profile settings. To change your registered name, you'll need to contact the support team and provide proof of identity.
🔐

Login & Security

on the login page and click the "Forgot Password?" link. Enter your registered mobile number or email address and an OTP will be sent to you. Use that code to set a new password. The entire process takes under 3 minutes.

After 5 consecutive failed login attempts, your account will be temporarily locked for 30 minutes. It unlocks automatically after 30 minutes. For urgent access, support@3kvi.wsvia email or live chat. Once your identity is verified, your account will be manually unlocked.

Go to the "Security" section in your profile settings and enable the 2FA option. Each time you log in, an OTP will be sent to your mobile. This significantly improves the security of your account. We strongly recommend that all users keep 2FA enabled.

Yes, you can log into the same account from a mobile, tablet, and computer simultaneously. However, if you notice any suspicious activity, change your password immediately and log out of all other devices.

Change your password immediately and enable 2FA. Then, support@3kvi.wsat to send us an email with the details. Our security team will review your account's login history and take the necessary action. Remember — 3kvi will never ask for your password via email or SMS.
💰

Deposit & Withdrawal

You can deposit at 3kvi using the following methods:
  • Mobile Banking: bKash, Nagad, Rocket
  • Bank Transfer: Selected Bank
  • Crypto: USDT, Bitcoin (above a specified amount)
The most popular methods are bKash and Nagad, both of which process deposits instantly.

The minimum deposit amount at 3kvi is ৳500 (Five Hundred BDT). A special welcome bonus is available on your first deposit. The maximum deposit limit may vary depending on your payment method and account tier.

Withdrawal Processing Time:
  • bKash / Nagad / Rocket: 1–6 Hours
  • Bank Transfer: 1–3 Business Days
  • Crypto: 1–24 Hours
Withdrawals are prioritized for KYC-verified accounts. Additional verification may be required for your first withdrawal.

If your withdrawal is taking longer than expected, log in and check your "Withdrawal History" first. If the status shows "Pending", contact us via live chat or support@3kvi.ws— contact us with your transaction ID and our team will resolve it promptly.

Standard accounts can withdraw up to ৳50,000 can be withdrawn. For KYC-verified accounts, the limit increases to ৳2,00,000 Higher limits apply for VIP members. Contact our support team for more details.
🏆

Sports Betting

Steps to place your first bet:
  1. Log in and make a deposit to your account.
  2. Sports Events Go to the page and select your preferred match.
  3. View the odds and add your selection to the bet slip.
  4. Enter your bet amount and confirm.
For New Users Betting Tips You'll find a detailed guide on the page.

Odds are the multiplier applied to your potential winnings. For example, if a team's odds are 2.50 and you place a ৳1,000 bet, a win would return ৳2,500 (including your original stake). The higher the odds, the lower the probability of winning — but the bigger the reward. For more details, Betting Tips— available at.

Yes, 3kvi offers live betting, also known as in-play betting. You can place bets at real-time odds while a match is in progress. Live betting is available for all major sports including cricket, football, and tennis. A fast internet connection is recommended for the best live betting experience.

Confirmed bets generally cannot be cancelled. However, Cash Out This feature lets you settle a bet before the match ends — securing a partial profit. If a match is cancelled or postponed, your stake is automatically refunded.

Yes. 3kvi supports betting on multiple matches at once, known as parlay or accumulator bets. If all your selections are correct, the odds multiply to deliver a much larger payout. Keep in mind that the risk is higher too — one losing selection means the entire bet is lost.
🎁

Bonuses & Rewards

A welcome bonus is automatically credited on your first deposit after registration. The bonus amount and terms may vary depending on the current offer. A specific wagering requirement must be met before the bonus can be used. For details, the Rewards page View.

Wagering requirement means you need to place a specified amount in bets before you can withdraw bonus funds. For example, a ৳1,000 bonus with a 10x wagering requirement means you must wager ৳10,000 before the bonus becomes withdrawable. Until the requirement is met, only your own deposited funds can be withdrawn.

If your losses exceed a set amount in any given week, a portion of that loss is returned to your account as cashback. The cashback rate and maximum amount depend on your account tier and any active offers. the Rewards page See all offers.

You earn points on every bet. As points accumulate, your VIP tier increases. Higher tiers unlock greater cashback, faster withdrawals, a dedicated account manager, and exclusive offers. You can also redeem points directly for cash. the Rewards page View details.
📱

App & Downloads

the Downloads page Download the APK file from there. Before installing, enable "Install from Unknown Sources" in your phone settings. The download is completely free and the file size is only 30–40 MB.

A native iOS app for 3kvi is not currently available. However, you can access the website via Safari on your iPhone or iPad and add a shortcut to your home screen for an app-like experience. An iOS app is coming soon.

Follow the steps below:
  1. Go to Settings → Security → enable "Install from Unknown Sources".
  2. If you have an old APK, delete it and download a fresh copy.
  3. Make sure your phone has enough storage space.
  4. Android 5.0 or above is required.
If you run into issues, contact support@3kvi.ws with your phone model and Android version.

Yes. The 3kvi Android app supports biometric login. After your first login, go to the app settings and enable "Fingerprint Login." From then on, you can log in with just your fingerprint. Your device must have a fingerprint sensor.

Learn more about 3kvi

3kvi is a trusted online betting platform in Bangladesh where you can bet on cricket, football, kabaddi, and a wide range of local and international sports. We offer secure payments, fast withdrawals, and 24/7 support.

💡 Tip: New members receive a welcome bonus on their first deposit. Register Now and claim your bonus.

Our platform lets you place live and pre-match bets on thousands of matches every day, with lottery, jackpot, and special tournament offers also available. Betting on 3kvi is not only exciting — it's completely safe and transparent.

📞 Need Help? Our Bangla-speaking support team is available 24/7, 7 days a week. Reach us via live chat or at support@3kvi.ws.

Quick Navigation
Sports Events Place Bet Lottery Jackpot Rewards Betting Tips Download the App
Important Links
About Us Terms & Conditions Privacy Policy Responsible Gaming FAQ
Security Guarantee
SSL Encrypted Connection
Verified Platform
Secure Payment Gateway
24/7 Bangla Support
Fast Mobile App
Get Started Now

New members get a special welcome bonus. Register today and place your first bet.

Register for Free Log In
Join

Still have questions? We're here to help.

If you can't find the answer to your question here, speak directly with our Bangla-speaking support team. Or register now and start betting.

Register for Free Download the App
Free Registration
Instant Bonus
24/7 Support
Secure Payments
বাংলা